Telecom Sales & Service

Call Center Headset Supply

Boost call center productivity with durable, high-quality headsets for clear communication.

Overview

Call center agents spend hours on the phone—headset quality directly impacts productivity, call clarity, and agent comfort. DG Tech supplies professional-grade wired and wireless headsets designed for high-volume BPO, sales, collections, and customer support operations across India.

We stock models from trusted brands with noise-cancelling microphones, USB and RJ9 connectivity, and all-day wear comfort. Bulk procurement, warranty management, and rapid replacement programs keep your floor running without prolonged agent downtime due to hardware failure.

Before deployment, we test headset compatibility with your dialer, IP phone, and softphone environment to ensure plug-and-play readiness. Whether you are setting up a new floor or refreshing aging equipment, DG Tech delivers volume pricing and logistics support nationwide.

Key Features

  • Wired USB and RJ9 headsets for IP phones and softphones
  • Wireless DECT and Bluetooth models for mobility
  • Noise-cancelling microphones for open-floor environments
  • Bulk supply with volume discounts for 50–5,000+ agents
  • Warranty tracking and advance replacement stock
  • Compatibility testing with dialer and CRM setups

Key Benefits

  • Improved call clarity and reduced repeat questions
  • Higher agent comfort during long shifts
  • Lower hardware failure rates with commercial-grade models
  • Simplified procurement through single vendor billing
  • Faster replacement minimizing idle agent time
  • Standardized equipment simplifying IT support

Scope of Work

Our engagement covers the following deliverables and activities for call center headset supply.

  • Agent count and connectivity requirement assessment
  • Headset model recommendation by use case and budget
  • Bulk quotation and purchase order processing
  • Compatibility testing with dialer and phone models
  • Delivery to single or multi-site locations
  • Warranty registration and RMA coordination
  • Ongoing replenishment and spare pool management

Technologies & Tools

We work with industry-standard platforms and equipment relevant to your environment.

Plantronics / PolyJabraSennheiserLogitechEPOSYealink WH SeriesAvaya IP PhonesNice CXone & Ozonetel

Our Service Process

A structured workflow ensures consistent delivery, clear milestones, and measurable outcomes.

  1. 1

    Requirement Scoping

    Agent headcount, connectivity type (USB/RJ9/Bluetooth), and environment noise levels are assessed.

  2. 2

    Model Selection

    Shortlisted headsets are matched to budget, comfort, and dialer compatibility requirements.

  3. 3

    Compatibility Testing

    Sample units are tested on production dialer and IP phone setups before bulk order confirmation.

  4. 4

    Procurement & Delivery

    Headsets are procured, labeled, and shipped to client sites with packing lists per floor or location.

  5. 5

    Support & Replacement

    Warranty claims and advance replacements are managed to maintain minimum spare pool levels.

Frequently Asked Questions

Common questions about our call center headset supply offering.

We supply Poly (Plantronics), Jabra, Sennheiser, Logitech, and EPOS headsets suited for enterprise call center use.

Ready to Get Started with Call Center Headset Supply?

Contact DG Tech Computers for a consultation. We will assess your requirements and propose a tailored solution with clear timelines and pricing.