Overview
Reactive support fixes problems after they occur; preventive maintenance keeps your IT infrastructure healthy before failures happen. DG Tech's preventive maintenance service covers desktops, servers, network devices, printers, UPS units, and telecom endpoints on scheduled cycles aligned to manufacturer guidelines and your operational priorities.
Each maintenance visit includes cleaning, firmware and patch updates, health diagnostics, backup verification, and performance tuning. We maintain detailed service logs tied to asset serial numbers, helping you track total cost of ownership and plan refresh cycles intelligently.
Indian enterprises use our PM services to extend hardware life, reduce emergency breakdowns, maintain AMC compliance, and support ISO 27001 and internal audit requirements for documented maintenance evidence.
Key Features
- Customized PM schedules by asset type and criticality
- Hardware cleaning, thermal checks, and cable management
- Firmware, BIOS, and security patch application
- Disk health, RAID status, and backup job verification
- Network device config backup and port utilization review
- PM checklists with digital sign-off per asset
Key Benefits
- Lower unplanned downtime and emergency repair costs
- Extended usable life of servers, PCs, and peripherals
- Documented maintenance history for audits and AMC reviews
- Early detection of failing drives, fans, and power supplies
- Improved network stability through proactive switch and AP care
- Predictable annual maintenance budgeting
Scope of Work
Our engagement covers the following deliverables and activities for preventive maintenance.
- Asset inventory review and PM calendar creation
- Quarterly or monthly desktop and laptop servicing
- Server health checks: logs, storage, and service status
- Switch, firewall, and access point maintenance
- Printer cleaning, roller replacement, and calibration
- UPS battery testing and load verification
- PM report generation with recommendations for replacement
Technologies & Tools
We work with industry-standard platforms and equipment relevant to your environment.
Dell OpenManageHP iLOLenovo VantageCisco IOSFortinet FortiOSWindows Server Update ServicesVeeam BackupAcronis Cyber Protect
Our Service Process
A structured workflow ensures consistent delivery, clear milestones, and measurable outcomes.
- 1
Asset Audit & Scheduling
We catalog assets, assign criticality tiers, and publish a PM calendar approved by your IT team.
- 2
Pre-Maintenance Notification
Site coordinators receive advance notice with downtime windows for servers and shared equipment.
- 3
Maintenance Execution
Engineers perform checklist-based servicing, updates, and health tests per device category.
- 4
Issue Flagging
Components nearing end-of-life or showing errors are flagged with repair or upgrade recommendations.
- 5
Reporting & Review
Consolidated PM reports are shared monthly or quarterly with trend analysis and action items.
Frequently Asked Questions
Common questions about our preventive maintenance offering.
Desktops and laptops typically require quarterly PM. Servers and network core devices benefit from monthly checks. Schedules are customized based on environment and SLA.
Ready to Get Started with Preventive Maintenance?
Contact DG Tech Computers for a consultation. We will assess your requirements and propose a tailored solution with clear timelines and pricing.
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